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Investment Executive | Letting clients go

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A well-planned breakup can leave the client with a positive impression.

Firing a client is a difficult choice that can be a step toward a more profitable business, says Jennifer Black, an advisor with Dedicated Financial Solutions in Mississauga, Ont.

Black knows the magnitude of such a decision because she speaks from experience.

Clients who take up too much of your time relative to the revenue they generate or are otherwise incompatible with your business plans can be a costly drag on your practice.

Black offers some tips on how to let a client go, gently:

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