Empire Life | Personal History Tele-Interview
We are pleased to announce that Personal History Tele-Interviews are now available to save you time, and ensure clients’ personal and health information is collected in a confidential, secure and convenient manner.
We have engaged Keyfacts, one of Canada’s leading insurance information services providers, to conduct telephone interviews that can be scheduled by clients at a time that is most convenient for them. Clients can feel comfortable disclosing their personal information in the Personal History Tele-Interview as Keyfacts representatives are trained to provide a professional, timely and secure interview process.
If you schedule a Personal History Tele-Interview at the time of completing the application, you don’t have to complete the personal and health information sections of the new business application. Instead, professionally trained Keyfacts representatives will obtain this information, with the aim of reducing underwriting turnaround time and ultimately getting policies settled faster.
For more information about the Personal Health Tele-Interview, check out our information circular.
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